The ECHODamp™ software application is a product of the research conducted by Dr. Brian K. Shepard at the University of Southern California Flora L. Thornton School of Music. The software is provided "as is" with no warranty expressed or implied. All programming, development, changes, and fixes are done personally by Brian Shepard. Consequently, there is no Tech Support nor Customer Service Department to handle problems with the software. That being said, if you experience a significant issue with ECHODamp, or have a suggestion for its improvement, please use the contact form to let him know.
Most questions about ECHODamp can be answered by reading one or both of the following documents: